Privacy policy

At Prime Surgery Center, we are committed to ensuring the confidentiality and protection of the personal and medical details of our patients. This privacy policy outlines the terms and conditions for users using this website and services at our clinic. it also includes details of how this website collects, uses, discloses, and protects customer information.

The policy document mentions “we” and “our” which refers to the website of Prime Surgery Center which has an operational branch (4715 Statesmen Drive, Suite A, Indianapolis, Indiana 46250), and “you” and “your” which refers to the person/patient reading the document.

Collection of information

We collect your personal information when you visit our website or use our services at Prime Surgery Center. During registration, the following personal data are collected from the form:
Your name, address, date of birth, email address, contact number
Medical history of the patient including health details
Insurance details (if any)

In case you do not avail of any service with us or register on our website, the aforementioned details may not be collected. However, IP address and MAC address is collected of the users visiting our website.

Uses of collected information

The collected personal data of the patients are used to provide the best medical care at Prime Surgery Center. We use your information to create a patient-centric treatment plan for the best pain-relief solutions. Insurance details are collected to ensure hassle-free insurance benefits to the insured/policyholder. Personal data also helps in final billing and communication with the patient as and when required.

Third-party disclosure of information

Prime Surgery Center strongly believes in and maintains the confidentiality of the personal details of patients. We do not share the personal information of our patients including contact details and email addresses with any third party.

Only in case of a court order, which is highly unlikely, may the details of patients be shared with the legal authorities.

Children’s policy

In accordance with the enforced law, we do not intentionally or knowingly collect personal details of minors. If we mistakenly collect any personal information of a minor, we commit to delete the same at the earliest opportunity.

Your rights

As a registered patient of Prime Surgery Center, you are entitled to exercise certain rights regarding your healthcare information shared with us:

• You may request to amend any medical/health/personal detail that you believe is wrong or irrelevant now
• You may request to not disclose any of your personal details for payment, billing, services, insurance, or treatment purposes
• You may request to access a copy of your details stored at Prime Surgery Center
• You can request us to share your confidential medical and health-related information with you in your preferred legal mode of communication
• All our patients are assured of quick notification in case of a security breach with their personal information stored at Prime Surgery Center

Website access terms and conditions

• This website contains general information. You must visit or contact the Prime Surgery Center branch for concrete information
• This website’s content is subject to change without notice
• We or any third-party platform/website/institute do not guarantee the accuracy of any information provided on this website. The scope of error or misinformation is not our liability under the fullest extent of the law
• Our website may contain links to third-party websites which are intended solely for your convenience. We do not endorse or recommend any third-party brand.

Changes to privacy policy

All the aforementioned privacy policies are under the sole discretion of Prime Surgery Center. These terms and conditions are subject to change from time to time as per our convenience and requirements. Prime Surgery Center holds the right to amend any and all the terms and conditions of its privacy policy.

We will inform our registered patients about any change/update/removal of privacy policy through the registered contact details.